April 9, 2008...9:36 pm

Sometimes you just gotta Vent

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My business website is hosted by Microsoft Office Live. It is part of my ‘bootstrap startup’.  It hasn’t been a horrible choice as far as my website is concerned…until recently.  In the past two weeks I’ve noticed several times that I was unable to log in to make updates to my website. It’s usually been resolved within a few hours.  Until today.  Just after noon today my Live Messenger shut itself down.  I rely on this to communicate frequently with a client.  I followed all of the suggestions at the support center with no results.  I sent an e-mail off to the support department and was rewarded with an automatic e-mail outlining the exactly same steps I’d already taken. I replied that I had tried those already. In the meantime, I decided to try and log into the Office Live site. I just had a feeling. Sure enough, I got the ‘IE cannot display the web page”.  No matter what Office Live area I tried to get to, I got the same response. Yet the system status stated there was no problem.

Frustrated?  You bet.  Even my business e-mail is tied to Office Live. And they want professional business people to use this service??

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